$160.00. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. Look forward to hearing back from you. The fault could clearly be seen without unpacking it. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. Thanks. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. Sizes: 9. Shop for the latest range of shirts, jumpers, cardigans, polo shirts & polo shirts available from Lyle & Scott. £44. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Used to be my favorite shop but now never again. 67%. Lyle & Scott Founded over 140 years ago by William Lyle and Walter Scott, Lyle & Scott originally started out as a knitwear company based in the Scottish Borders. Within Lyle & Scott there are several ranges Golf, Classic and Contemporary. This is Why I love this brand and website! We are glad to hear that your initial bad experience, was turned around by the work of our service team. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. Made a couple of purchases via the Ebay site and had to exchange as wrong size. ... Lyle and Scott. Students get 20% off! The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Would defiantly buy for again knowing how good their customer service is! A well-deserved 5 rating stars for them! Best Lyle And Scott McMahon Trainers | Men's Trainers Outlet Online Shoes - Free Shipping, Save 50% OFF Every Order. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Hello Paul, so sorry to hear this! These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. Shocking. Bedecked with striking chunky soles and embossed with the signature brand labelling, they pair well with a white t-shirt and ripped jeans for a classic outfit. Great job! Hello Adegun, we are so sorry to hear this has happened! Hello, so sorry to hear this! We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Hello Julian, so sorry to hear this! Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. Lyle and Scott Hadrian Trainers. © 2021 Trustpilot, Inc. All rights reserved. Invest in iconic fashion with something from our range of Lyle & Scott. off. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Lyle & Scott plus blackwatch check shirt in green. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the everyday man. Students get 20% off! Thanks. Good offers, smooth ordering process and quick delivery. Second time I have purchased a shirt which has come with a fault. $72.30. The Lyle & Scott label is obsessed with the details that go into products and make a collection versatile. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. I do admit feeling very guilty for receiving emails from you late at night, Jess. From Mens Trainers to Mens Flip Flops and Slides, check out our latest range. 5 stars. When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Hi Lindsey, thanks so much for this! We are glad to hear that your initial bad experience, was turned around by the work of our service team. Add mens trainers from. I will pass this onto the relevant people in the team, as they will be glad to hear they have assisted in getting your query resolved. Lyle & Scott Ltd. Filter By Filter Sort by ... Lyle and Scott Shankly II Lace Up Trainers. Lyle and Scott Mcmahon Textured Trainers. They have, in my opinion, gone above and beyond to put things right. Lyle and Scott. Lyle & Scott Ltd. Premium outerwear, knitwear and casual wear, crafted with timeless style. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. Lyle & Scott Trainers In Grey. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. Hello Scott, we are so sorry to hear of your recent experience! Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Not bought any items for a long time but spotted a t-shirt that looked good.Only worn 3 times and cotton already pilling round the neck. Lyle and Scott Quinn Trainers Mens Men's trainers Lace fastening Mesh upper for breathebility Elasticated ankle collar Ankle tab Leather upper Embroidered Lyle and Scott logo Ground contact EVA sole Upper: leather/ textile Lining: textile Outsole: Rubber/ EVAFor our full range of Sports visit BrandMax I contacted lyle and Scott customer services although I hadn't purchased directly from them because the store I purchased from advised I was out of the returns deadline. You just need to send over some photos and the details of your purchase. Jess was super helpful rectifying an issue I had with an item. Shop polo shirt, jumper & sports styles with Lyle & Scott. Jess was super helpful rectifying an issue I had with an item. Check out our cheap Lyle And Scott Vintage Trainers range all with up to 75% off RRP once it's gone it's gone - hurry We'll tell you when this drops in price. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Please do reach out to us should you need any further assistance. Bad service. Bad service. Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. Free delivery & returns available. £51. The simple outer offers a clean finish to smart and casual looks. Thanks! Do style for less, today. Good offers, smooth ordering process and quick delivery. Hello Jacqueline, thanks SO much for this feedback - we are really glad to hear you experienced great service! $96.00 . Don't order here, takes too long.or Will never arrive at allNot responding on emails.Lyle &Scott is the best example of worst costumer service. I had some excellent customer service from Jade R at Lyle and Scott. Look forward to hearing back from you. Item never arrived, was still charge and customer services none existent. Absolutely first class, one small problem with garment. Visit the Lyle & Scott Store. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Lyle and Scott Coats & Jackets Mens. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. Excellent product and quick and polite response from customer service. Once they got in touch with me, they really went above and beyond to ensure that my order was looked into and taken care of. Used to be my favorite shop but now never again. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! We'll tell you when this drops in price. RRP £110.00 £34.40. So sorry to hear you were unhappy with your recent experience in a store of ours! Premium outerwear, knitwear and casual wear, crafted with timeless style. Hello, so sorry to hear this! If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. You can wear him a few time when I wash them it get smaller and smaller. Lyle & Scott Severin Trainers. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. £110. Lyle & Scott Teviot Leather Trainers. Mens Footwear from Lyle & Scott. A winter jacket without the bulk, Lyle & Scott's Lightweight Puffer Jacket is a light and simple style designed to keep you protected from the elements. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. I had cause to contact Lyle and Scott due to a faulty hoodie. Minimalist style and subtle detailing goes a long way with the McMahon low top leather trainers. In future ’ T get back to you until you open a dispute us with your recent experience Flip. 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